The Land of Lincoln CEO students welcomed Jason Steffens, Senior Training Manager with Deutsch Family Wine & Spirits, to dive into the art of effective business communication etiquette.

From phone calls to emails to the power of active listening, Jason challenged students to sharpen their professional presence. Through role-playing introductions, crafting persuasive emails using the SIERA model, and even recording polished voicemails, our team learned the importance of making every interaction count.

These skills now live inside their Linked Portfolios, showing just how far their professionalism has grown. Big thanks to Jason for equipping our students with tools they’ll use for a lifetime!